OUR STORY

SOS Web Services began 1996. At that stage the Internet was in its infancy and BBS (Bulletin Board Systems) the community that evolved to the Internet as we know it today. SOS was originally an electronic IT-related magazine written for the BBS community by our founder. The e-zine had its own reader program, SOSReader, and was downloaded and read by people all over the globe. At one stage it even held the award of the longest running e-zine in the world. From such a beginning we have been actively involved in the evolution of the Internet to where it is today and continue to be passionate about “All things Internet”
SOS has developed a special ethos of “small and personal is the right way”. We do not have thousands of customers and have never advertised. The majority of our customers have been with us from the beginning or have been referred to us from the existing base. We take our business very seriously as you, the customer, are our priority.
If we were to be asked to give a summary of what we can do for you, we’d say that regardless of size, we are a one-stop for anything IT-related you may need, whether it be for running your business connected to the internet via SOS ISP, sending emails or displaying your SOS-designed and hosted website to the world. This would all be done from either an Apple or Microsoft device supplied to you by us, while connected to SOS-installed local area networks and servers through switches, routers, wireless and cabling.
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We will provide a quality solution with quality products, or nothing at all. We would rather refer business elsewhere than put our reputation and integrity at risk with cheap or incorrectly specified products. To this end we have aligned ourselves with various major brands that meet our standards for quality, support and availability.
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SOS is also an Microsoft Authorised Education Reseller and we provide Academic Volume Licensing software to all Qualified Educational users. Speak to us about your requirements for either Open Value Subscription for Education Solutions (OVS-ES) 5 or more FTE or Enrolment for Education Solutions (ESS) in organisations with 1000+ FTE.
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SOS a ZACR accredited registrar and will register and manage your domain names. We offer free transfer for any existing domain names to our servers.
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SOS is a specialized Apple product reseller and are proud of the expertise and experience we can offer in “All things Apple”. So if you have a Mac or are looking to become a member of the Apple fraternity, please give us a call.

OUR CUSTOMERS 

SOS deals primarily in the SME market but also has a medium sized base of individual and home users, as well as certain corporate accounts. For us it’s about service delivery and personal touch. Our customers are like minded and do not compare us to the cheaper high volume providers out there. We pride ourselves on having personal relationships with our customers, which allows us to anticipate their needs and suggest technologies that will benefit them.

OUR FOCUS

At SOS, the focus is on ensuring that we continue to support our customers by providing the best levels of service and equipment standards that we can. In order to do this, we focus on five key areas:

1.CUSTOMERS

Continue to build on our customer relationships, keeping integrity as a key factor.

2. SUPPLIERS

Ensure we retain the vital supplier relationships that we’ve built up over the past two decades

3. FINANCIAL MANAGMENT

Continue strong financial management within our business.

4. INNOVATION

Research new products and services on a ongoing basis in order to apply these as required.

5. PEOPLE

Never lose sight of the fact that people are the most important part of any business

ABOUT US

SOS is owner managed, 21 years old, and based in Durban. It has evolved into a fully-fledged national IT supply and support company with partners in Johannesburg and Cape Town. SOS has been a part of the growing IT industry since the beginning and has, in its 19 years of existence, refined and perfected its products and services to provide only the best guaranteed branded equipment, mobile on-site support and network management.

CLIENTS

We ensure that our client base is large enough to command superior buying power from all the top names in IT, yet small enough to maintain the personal touch.

SUPPLIERS

In order to ensure uniformity and solid backing for warranties and service expertise, SOS has aligned itself with brand names like Acer, Apple, Cisco, Diamatrix, Epson, ESET, HP, Mecer and Microsoft.

PRODUCTS

SOS provides services under the following subsidiaries:

  • SOS.Access We provide all types, sizes and levels of Internet Access to individuals and companies within South Africa. Additional secure network access products via managed servers (Mail, SPAM, Anti-Virus, Data) make up a complete solution for any access need.
  • SOS.Mac As an Apple Reseller and solution partner, we offer pre and after-sales support of all Apple products including on-site networking, server management and service level agreements.
  • SOS.Net We supply network support at all levels, including managed service level agreements and on-site support.
  • SOS.PC We handle sales, support and servicing of all PC and server hardware, peripherals and software
  • SOS.Web SOS is a ZACR accredited registrar and manages domain names and DNS via our EPP system. Secure managed Web servers keep the web sites we host or have designed up and available to the world. Our Web Development division, Larneys is a modern, focused and committed web development business dedicated to putting your brand on the web and providing a scaled, complete web solution incorporating the latest SEO and Social Media options.

All our work and products are guaranteed and our technicians are mobile to ensure that we are there when you need us. Please do not hesitate to contact us if you feel we may be able to add IT value to your organisation.

BEE CERTIFICATION

As proof of our commitment to South Africa, SOS Web Services is a 100% level 4 BEE compliant company, meaning that as a client of SOS you enjoy 100% recognition of your spend with us as a claimable BEE spend on the Balanced Scorecard. Our certificate is available as a PDF download.
View and Download the BEE Certificate